Individual product

Shared mailboxes, triage, assignment

Upango Maildesk

info@ and support@ as a queue: AI assignment into the right owner, not another unmanaged shared inbox in Outlook.

Upango Files is included with Maildesk for every customer.

From €3 / user / mo · + €19 platform

Minimum 5 users. Upango Files is included.

Cheaper inside Upango Workplace than bought alone.

Start licence Request a tailored quote Pricing
Upango Maildesk — Upango-mascotte

Product in the demo

Screens from the Linden & Co demo tenant — fictional MSP records, not a customer environment.

Maildesk AI triage of incoming mail
Maildesk AI triage of incoming mail
Shared mailbox triage
Shared mailbox triage

Included

  • ✓ Shared mailbox triage
  • ✓ AI assignment into owners / tickets
  • ✓ Collision-aware handling path (in delivery)
  • ✓ Upango Files included
  • ✓ Stays on Microsoft 365 — we do not replace Exchange

Best for

IT and service desks drowning in a shared mailbox with no SLA clock.

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